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Claim for Group Life

Each claim is different, let us guide you through your claim:

Group Life Claim Process

Each claim is different, let us guide you through your claim:


File your claim

Please complete and sign the Group Life Claimant Statement with supporting documents to filing a life claim.


Send us your claim

Please send the Group Life Claimant Statement with supporting documents via your Human Resources Department or mail us directly.

All life, disability and accident claims should be reported within 30 days from date of event to Liberty. Proof of Loss should be submitted to Liberty no later than 90 days from date of event.

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Process your claim

Upon receiving all supporting documents, Liberty will process your claim.

Incomplete claim form cannot be accepted for processing of claim.

Further information may be needed.

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Reimbursement will be issued by cheque payment to the Beneficiary. Notification of payment will be issued for your reference. The Human Resources Department will also get a summary claim payment for the Corporate Client’s record keeping.

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Your top questions, answered

  1. When should I make a claim?

  2. What are the required documents to make a claim?

  3. What method can I submit a claim?