Claim for EZCare
EZCare Claim Process
Each claim is different, let us guide you through your claim:
File your claim
You can file your claims by
- Downloading LibertyHK app - scan the QR code available on iOS or Android app store. Login to your Liberty Health Club (LHC) account or register one if you don't have.
- Submit your claim on EasyClaim online portal
Submit claims with all relevant documents within 90 days from the date of consultation.
The screen captured of receipt(s) should show the name of the patient (must be identical with ID card), diagnosis, date of consultation, itemised medical bills with the attending physician’s chop, and signature.
Process your claim
We will receive your claim submission instantly and it will be processed around 3-5 working days.
Claim payment will be processed to the mode of payment that you have selected.