outpatient above 3k 1400x400

Claim for Outpatient above HK$3,000

Each claim is different, let us guide you through your claim:

Claim for Outpatient above HK$3,000

Each claim is different, let us guide you through your claim:
Applicable to EasyCare, Liberty Flex, Liberty Pro and Voluntary Employee Benefits Insurance

STEP 1

File your claim

Fill in the relevant claim forms and submit all original copies of relevant documents via your Human Resources or mail to Liberty within 90 days from the date of consultation.

Medical Claims Department - Liberty International Insurance Limited, 13/F Berkshire House, 25 Westlands Road, Quarry Bay, Hong Kong

File your claim
STEP 2

Process your claim

Upon receiving all original supporting documents, the claim will be processed an estimated 10 working days.

Process your claim
STEP 3

Payment

Claim payment will be processed to the mode of payment that you have selected.

Payment

Your top questions, answered

  1. What is the grace period to submit a claim?

  2. What are the supporting documents required?

  3. Can I email Liberty the scanned documents instead?

  4. How much can I claim from my policy?

  5. What is a deductible/co-insurance?

  6. How can I get back my claim receipt?

  7. What if we have questions about the claim settlement?